“We had a lovely stay in Smugglers Cottage, thank you .”
The cottage was well equipped and in a great position, in spite of restrictive parking to unload. Loading back up was overcome by parking opposite the cottage after 6 pm and leaving by 9 am.
There were just a few points that we found in the cottage, which did not spoil our stay, but we felt should be pointed out.
A second key would have been very useful, as we could not leave the cottage unless we were together or we had to liase as to the time we got back, or one of us had to stay in! The wardrobe in the main bedroom needs a lower step, as I found it very difficult to get into! The right hand window in the bathroom we could not open and needs to be fixed. As the weather was warm and sometimes humid, the extra opening would have cleared the steam quicker and prevent dampness and ruining the beautiful decorated bathroom. The garden was amazing, but due to the three tiers and no handrails from the second tier upwards, it was difficult to use the garden for our friends who came for lunch. We were ok and used the garden often, but handrails would be alot safer.
Again thank you for a wonderful stay in the cottage and we highly recommend it.
Thank you for your lovely comments and we're glad that you had a lovely holiday. We have asked our maintenance team to look at the bathroom window.
We only provide one set of keys for properties that have a keysafe onsite, as we would advise guests to use this during their stay. Alternatively we can provide an additional set of keys upon request.
The Lyme Bay Team
In addition to the above, we would like to express our appreciation for your really positive and constructive feedback. When we are there next week, we will follow up on your comments. As a period property with a terraced garden there are certain quirks and characteristics of Smugglers Cottage that are part of its charm. Notwithstanding these we will look to do what we can.
Property Owner