“The property itself is fine and the bed comfortable - but the bedrooms are in desperate need of thicker curtains or blackout blinds, due to the floodlight exteriors.”
We love Lyme Regis.
However, Lyme Bay Holidays have now been cobbled up by the Sykes Group, who are greedy in the extreme and difficult to deal with. (they are the only holiday company who refused guests. refunds during Covid). They do not answer the phone, and to get to speak to a human being, eventually, we had two 30 minute waits, and our request was not granted. (we knew the property was vacant the night before, and we were asking if we could arrive at 3.00 instead of 4 - the answer was ...
We love Lyme Regis.
However, Lyme Bay Holidays have now been cobbled up by the Sykes Group, who are greedy in the extreme and difficult to deal with. (they are the only holiday company who refused guests. refunds during Covid). They do not answer the phone, and to get to speak to a human being, eventually, we had two 30 minute waits, and our request was not granted. (we knew the property was vacant the night before, and we were asking if we could arrive at 3.00 instead of 4 - the answer was 'NO'). Sykes are unnecessarily rigid in their 'rules' and won't budge under any circumstances.
We were left a packet of biscuits, but no milk, which is unheard of these days (and we have been using self catering facilities for many many years!). We did see proper 'Holiday Hampers' being delivered to the other flats though??
Such a shame that Sykes is taking over most letting places these days, but are the worst company to deal with.
