“Positives - amazing location and stunning views.”
- lovely balcony. -fully enclosed garden for the dog. Negatives -we spent 45 mins looking for the car parking space at 9pm at night - really terrible directions on the welcome email. Asked many local who also didn't know where undercliff carpark was...should be made clear it is not the 2 public car parks. we called the Sykes cottages emergency voicemail line and no one returned our call despite getting a text from them. - the house is not signposted from the road and when I did finally find it using the what 3 words it was pitch black and overgrown and needed a torch to get into the keysafe. Really not a stress free way to start the holiday. - the property felt quite dirty and run down, with cobwebs/spiders and dust covering the bed frame, the glasses needed re-washing before use. - was unable to shut the washing machine door..therefore unable to wash anything. - I agree that this is not the owners fault but other holiday makers should know that the park situated next to the property is used by the locals to smoke weed on a summer's night, so on 2 occasions we were woken by the youths (who sit right below the balcony) and the bedroom was filled with fumes, so we had to shut the windows.
Lovely to hear that you enjoyed the location and views. We do apologise that you had trouble finding the parking and property. These details will be reviewed. The property is situated within close proximity of the public gardens as well as many wonderful restaurants and the beach. Unfortunately, this does mean that members of the public are passing frequently and within these common, shared areas.
Property Owner