“The estate was a great unique location.”
Cleaning standards was very low. Recommend all cleaning equipment is stored out of sight not in the main room. Dishwasher was broken on arrival but repaired after 2 days for a 3 day stay. Too much utensils and crockery mix and match recommend replace with a smaller set to maintain cleanliness. Sofa needs replacing (sofa bed). Fruit Shoot pot found behind cushions and dirt behind furniture when moved. Bathroom radiator dirty/rusty. Found this all disappointing considering extra the time needed by the holiday provider to clean a cottage post COVID.
Thank you for your comments, we are so glad you enjoyed the property’s location. After reviewing the cleaning at the property, all issues have been resolved by the team. Our apologies for the dishwasher not working, but as you mentioned, it has been fixed now. The sofa is being investigated. We appreciate you taking the time to leave feedback and hope you will return to Lyme soon.
Property Owner