“Thank you for the welcome pack - much appreciated.”
House was in a good spot, perfectly placed for our Coast Path walking. It was just the right size for three sisters, and easy to warm up. Kitchen better equipped than some larger houses we've stayed in. Bus stop on the road right outside the complex was really useful. When we had an issue with finding the light switch (!) the Sykes out-of-hours respondent was super helpful - thanks.
A couple of things would make it even more comfortable:
There's a strong smell of dog, which must be fairly constant given the Febreze provided. If you got rid of the throws on the sofas, it would help a lot. We didn't use the bigger sofa at all as the smell was so strong.
The mattress on the small double is the squeakiest I've ever encountered.
A folder of info about the house itself - eg. how the cooker, microwave etc work, would be more useful than the Lyme Bay generic folder.
In fact, we were confused to find that the house is managed by LB Hols when we'd booked via Sykes. I'm sure there's a good reason, but it would be good to be told.
Thanks.