“The property itself is very nice and perfect for getting around Dorset and East Devon.”
However the driveway is not suitable for some cars. I have a regulatory car, 2013 Audi A6. The dropped curb has clearly been damaged previously. The only car parking space is down the driveway.
However the dropped curb smashed the chassis and bumper of my car immediately.
I provided picture and literal video evidence of the event.
However according to Sykes Cottages, as the owner denied any wrong doing (of course they would), there is nothing to be done.
This isn’t a suitable customer complaint procedure for a property that is not suitable for some cars.
Stating, it’s the first complaint they’ve had is irrelevant, someone always has to be the first.
The driveway is shared with another property, and the owners have not experienced any issues with accessing the driveway, neither have third party suppliers and other guests. We are sorry to hear of the damage to your vehicle and understand the property owner is contacting you directly regarding the matter.
The Lyme Bay Team
Property Owner