“We were very pleased with the property.”
It was well equipped, spacious and well located. The countryside and coast are beautiful.
We have two major concerns. Firstly, noisy pointing was being carried out on an external wall during our stay. This was intrusive and started early in the morning and on one occasion before 8am! We should have been forewarned of this. The owner has been very cavalier and does not take responsibility and has made no attempt to compensate for this.
Secondly, after our stay, the owner, fully backed by Sykes, accused us of breaking a bar stool and damaging a coffee table. This was simply untrue. While we accept these were slightly damaged, they were in that state when we arrived. To our dismay Sykes, on behalf of the owner, have charged a good housekeeping bond of £250. We feel this is most unjust. Any attempts by us to reach a mutually acceptable outcome have been rejected by Sykes Cottages and the owner. This experience has left a very bitter taste on what would have otherwise been an enjoyable holiday. Unless we get recompense, we shall never use or recommend Lime Bay Holidays or Sykes Cottages (same company)
Thank you for the review, house keeping during the checkout reported damage direct to Lyme Bay holidays. Lyme bay advised us that coffee table needed replacing. This was replaced no charge was made for the bar stools.
Property Owner