“The house was well equipped and in a really nice location.”
It was helpful that the Lyme Bay Holidays caretaker could come promptly to sort out the problem that we had with the taps.
It would have been much better if the cleaner or someone local could have turned on the immersion heater the day before we arrived or even the morning that day. It wasn't so nice to arrive to no hot water and then it was quite difficult to find the instructions and figure out how to turn on the switch in the cupboard. We had a 5 hour drive with lots of traffic, so were quite tired and just wanted a hot shower.
There seems to be some issue with the plumbing that the tap upstairs on the shower / bath jammed up, so we couldn't get anything out of the tap. And then when we used the hot water tap downstairs for washing up, the water came in fits and starts, suddenly spraying out and then stopping for a bit. This was fairly consistent through the 4 days we were there.
The downstairs shower was fine to use with enough pressure, once the immersion heater had been turned on over night for there to be enough water.
I think if there were some more clear instructions in the guest book about the hot water that would be better.
Overall we had a nice holiday, the terrace was nice, and the kitchen was well furnished. Thank you for hosting us.
(It is up to you how much of this you want to publish online, I don't mind)
Thank you for your feedback.
We have now replaced the old hot water tank with a pressurised system so the issues with water pressure have been resolved.
Property Owner
Summary
- Two bedrooms: 1 x double with en-suite bathroom with bath, shower over, basin and WC, 1 x double
- Shower-room with walk-in shower, basin and WC
- kitchen
- Dining/sitting area
- Electric heating
- Electric oven, electric hob, microwave, fridge, freezer
- TV with BT TV, CD player
- WiFi included
- Fuel and power inc. in rent
- Bed linen and towels inc. in rent
- Off-road parking for 1 car
- Enclosed rear garden with patio, furniture
- One well-behaved dog allowed
- Sorry, no smoking
- Shop 1.1 miles, pub 1 mile
- Note: Laundry available on site, please bring coins to use it
- Note: Reserved parking space plus parking off-road for several cars on site
- Note: The holiday complex borders the Fernhill Hotel (seasonal opening) The Hotel Swimming Pool will normally be open between 10am-7pm daily, non-residents may book a 50min slot the day before/on the day, by calling 01297 560518 between 10am-12midday and making a non-refundable payment of £2 per person (adult or child), maximum 1 slot per household per day, no other form of communication will be accepted, phones will be switched off outside these times or when the allocation is full.
The property
This two bedroom, attached house is situated on a small holiday complex within the grounds of The Fernhill Heights Hotel, between Charmouth and Lyme Regis, offering good quality holiday accommodation. An open living space has seating and dining areas and a door from the kitchen at the rear leads out onto a terraced patio garden with outside furniture.
A welcome pack for your arrival ensures a great start to your holiday and will include milk, tea and a selection of locally sourced produce and treats.
There is direct access to the coastal footpath from the surrounding grounds and the site is adjacent to Lyme Regis golf course. A comfortable base from which to explore all that this beautiful stretch of Jurassic Coast has to offer.
GROUND FLOOR
Open plan lounge with dining area
Kitchen with door to:
Terraced rear patio garden with furniture
Shower room: Power shower in large cubicle, w.c
FIRST FLOOR
Bed 1: Double bed with en-suite bathroom: bath, shower over bath, w.c.
Bed 2: Double bed
OUTSIDE
Small front fenced garden
Communal grounds
GENERAL INFORMATION
Reserved parking space plus parking off-road for several cars on site
Electricity included
Linen and Towels included
FACILITIES
TV/CD
WiFi
Electric cooker
Fridge
Freezer
Microwave
Electric heating
Washing machine & tumble dryer on site (coin operated)
View on map
About the location
Charmouth
Charmouth is an unspoilt seaside village, set in an Area of Outstanding Natural Beauty with a fantastic beach world renowned for its fossils on the famous Jurassic Coast.
Note: Laundry available on sigh, please bring coins to use it
This property offers the following short breaks:
- Winter
- Off-season
- Last minute
- Christmas