“An excellent property, beautifully presented and stocked.”
Not so for Sykes/Lyme Bay Holidays. Cleanliness/linen etc very good. But poor attention to requests for information.
A) A few days before arrival I emailed about the location of the parking space as the roads around are mostly double yellow lined. No response from LBH. I visited their office, fortunately less than a mile away. The office had no information on the location parking space. After some minutes I was advised that the space is in front of garage 2. My wife's blue badge ...
Not so for Sykes/Lyme Bay Holidays. Cleanliness/linen etc very good. But poor attention to requests for information.
A) A few days before arrival I emailed about the location of the parking space as the roads around are mostly double yellow lined. No response from LBH. I visited their office, fortunately less than a mile away. The office had no information on the location parking space. After some minutes I was advised that the space is in front of garage 2. My wife's blue badge ensured no penalties for on-street parking! But LBH were not to know that.
B) Towards the end of the holiday, I queried a loss of signal on the splendid TV. LBH office promised a visit from an LBH engineer, who had access to keys, would attend and would leave a card to confirm the attendance. No card, no help.
C) During the 1st week, early morning, the internet was down. Sorted by the owner pronto - thank you.