“Lovely comfortable accommodation, looks a bit tired this year, housekeeping not up to your usual standard from last year, smelly mop and bucket left in the understairs cupboard could be smelt in the lounge horrendous!”
Maintenance men very good on the 2 call outs about the front door lock not locking from the outside, so used the back door for access, sad to find the property up for sale
Maintenance men very good on the 2 call outs about the front door lock not locking from the outside, so used the back door for access, sad to find the property up for sale
Thank you for your review, we hope you enjoyed your second stay at 54 Henry's Way this year and enjoyed the many aspects of staying here. I am sorry to see that you have raised concerns around the housekeeping this year and the Lyme Bay Team are looking into the points you have made, to make sure that this doesn't happen again. I am pleased as well that maintenance were efficient on both occasions and was able to help you with that front door. Despite the issue with the door and housekeeping, I hope you enjoyed your second stay here.
Property Owner