“Very clean, efficient heating, comfy bed.”
I particularly liked the lounge area which is spacious, with picture windows looking out and across Lyme Bay. The patio area is spacious and gardens are well kept with some lovely flowers and shrubs. On evening of arrival the door handle fell off and I reported this next day to the letting agents who said they would get their maintenance team out. Subsequently I had a call to say that the property owners were responsible for maintenance and couldn't get to the property until after my stay. ...
I particularly liked the lounge area which is spacious, with picture windows looking out and across Lyme Bay. The patio area is spacious and gardens are well kept with some lovely flowers and shrubs. On evening of arrival the door handle fell off and I reported this next day to the letting agents who said they would get their maintenance team out. Subsequently I had a call to say that the property owners were responsible for maintenance and couldn't get to the property until after my stay. This made me feel a bit nervous over what might happen if there were any other problems. Luckily I was able to come and go through the conservatory - another bright space with good views. Overall I was happy here but the downside was the strong damp smell in the downstairs ensuite bathroom. A non stick frying pan would also have been appreciated. The parking space is useful and quite close to the property. It was a joy to stay in lovely Lyme Regis and I'm glad there are properties available for holiday makers.
We are very pleased that you enjoyed your stay using the access door through the conservatory but also sorry that there was an unfortunate issue with the other door handle which is now replaced. Rest assured the agent/owner is at hand to attend to any urgent problem.
We have checked the en-suite and cannot discern any dampness but will monitor this.
Property Owner