“The positives - the heating was on when we arrived so the apartment felt warm.”
The goody bag was a nice touch as after a 4 hour drive we welcomed a cuppa, so the teabags, milk and biscuits provided was welcomed.
The shower is great, very powerful and lots of hot water. The bed is comfy.
Dogs are permitted.
The negatives - Overwhelming smell of damp. Mold growing on the straps of the fire blanket. Sofa bed very uncomfortable, ended up sitting on the floor. Bedroom wall runs with condensation which meant if you brushed against the wall paint came off on clothing. Most of the sockets don't work. Rust on dishwasher and door lock. Noise of people upstairs could be heard if they were walking about, using the washing machine etc. Holiday website mentions a garden - this is not the case, the outside space is a carpark. Was not advised that there would be scaffolding around the property or that they would be arriving early to dismantle this. No mention that there the road to the property would be blocked off due to maintenance work. No mention that the property is next to a cinema and patrons have to walk passed the windows and front door to use the cinema toilets. The property is very much in need of some TLC as very tired looking, plaster coming of the walls, moldy and damp.
Sad to say that we will not be booking this accommodation again.
Have taken photos of comments mentioned if you wish to view these.
Felt that we were over charged for the condition of the accommodation.
- Stephanie, November 2023
We are sorry to hear of your experience. The owner has now completed some external maintenance to the gulley as well as some internal updates to the electrics. The marketing mentions that there is a small patio area with a garden bench, so apologies if this was misinterpreted. We will contact you directly to obtain the photos and discuss your concerns further.
The Lyme Bay Team
Property Owner
