“Gull Cottage, is in an idyllic position for those who enjoy the fun of the seaside.”
We certainly enjoyed our stay in this well equipped property.
We did encounter a number of issues. The power tripping throughout the first evening and the following morning, the washing machine had been left with water in it and consequently we were unable to use it and the heating not being on. These issues were largely remedied and in this regard I would like to thank the support team for helping to ensure that this didn’t unduly affect our holiday. The staff I spoke with were polite, friendly, apologetic and helpful. Mark from the maintenance team, did all he could to try to resolve the issues. Although these issues were not completely resolved at least they did not seriously blight our experience.
I would however say that when paying nearly £3,400 to rent a property for a week, I would expect everything to be functioning correctly. I appreciate that with a quick change over this can be difficult but feel a solution to this would be of value.
A wonderful holiday, delightful cottage (with a few little issues), very helpful staff.
Peter Hanauer
Thank you for your comments, we hope to have finally resolved the electrical issues and will mention the washing machine to the cleaners.
Property Owner